FAQ's
What types of products does Minnie-Craft offer?
Minnie-Craft specializes in handmade crafts and personalized gifts. Our product range includes custom-engraved wooden decor and unique artisanal jewelry, designed to add a personal touch to any occasion.
How can I customize my order?
Customization options vary by product. For personalized items, you can typically provide specific details such as names, dates, or messages during the ordering process. Please refer to the product description for specific customization instructions.
What is the quality assurance process for your handmade products?
At Minnie-Craft, we prioritize quality craftsmanship. Each item is meticulously crafted and inspected before shipping to ensure it meets our high standards. We use premium materials to enhance durability and aesthetic appeal.
What is your return policy?
Are there any items that cannot be returned?
We have a 30-day return policy. Items must be in their original condition, unworn or unused, with tags, and in their original packaging. To initiate a return, please contact us at .
Yes, certain items are non-returnable, including custom products and personalized gifts. Additionally, we do not accept returns for sale items or gift cards. Please contact us if you have questions about specific items.
How long does it take to receive my order?
Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 3-5 business days, and shipping times can range from 5-15 business days depending on the destination.